Effective Date: 28 September 2026
Last Updated: 28 September 2026

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This Privacy Policy describes how Acharya.ai LLP ("we", "us", or "our") collects, uses, stores, shares, and protects personal information when you use The Link Book, our website at https://www.acharya.ai or at https://www.thelinkbook.app, and related services (collectively, the "Services").

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Our Services are designed to provide community and directory-related features, including enabling users, professionals, businesses, organisations, and other participants to create profiles, provide information, discover directory listings, and connect with one another.

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We respect your privacy and aim to handle your personal information responsibly and transparently.

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1. Information We Collect

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Depending on how you use the Services, we may collect information that you provide directly to us, information generated through your use of the Services, and limited technical information necessary to operate and secure the Services.

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Information You Provide

This may include:

• Name;

• Mobile or telephone number;

• Email address;

• Profile photograph or logo;

• Address, city, location, or service area;

• Business, professional, organizational, or community information;

• Occupation, profession, business category, products, or services;

• Website and social media information;

• Information you choose to include in your directory profile or listing;

• Account registration and authentication information;

• Communications, enquiries, feedback, or support requests;

• Information submitted for verification, where applicable; and

• Other information you voluntarily provide through the Services.

You should provide only information that is accurate and that you are authorized to provide.

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Automatically Collected Information

When you access our Services, we may automatically collect certain technical and usage information, such as:

• Device type and operating system;

• App version;

• IP address;

• Browser type;

• Device or application identifiers;

• Login and authentication activity;

• Diagnostic, crash, and error information;

• Security and fraud-prevention information; and

• Information about how features of the Services are used.

We may use cookies, local storage, SDKs, or similar technologies on our website or applications where appropriate.

 

2. How We Use Your Information

We may process personal information as reasonably necessary to provide, maintain, improve, protect, and administer the Services.

 

This may include using information to:

• Create and maintain your account;

• Authenticate users and protect accounts;

• Create and display directory profiles and listings;

• Enable users to discover and contact other users, businesses, professionals, or organizations;

• Provide search, categorization, communication, and directory functionality;

• Verify information or eligibility where appropriate;

• Process requests, enquiries, and customer support;

• Communicate important service, account, security, or administrative information;

• Personalize and improve the Services;

• Develop new features and understand service usage;

• Prevent fraud, abuse, unauthorized access, and other harmful activity;

• Maintain the security, integrity, and availability of our systems;

• Maintain appropriate business and operational records;

• Enforce our terms, policies, and agreements;

• Establish, exercise, or defend legal claims;

• Comply with applicable laws, regulations, court orders, governmental requests, and regulatory obligations; and

• Carry out other purposes disclosed to you at the time information is collected or with your consent where required.

 

3. Directory Information and Public or Member Visibility

An important purpose of the Services is to provide directory functionality. Information that you choose to include in a directory profile may therefore be visible to other users, members, or the public, depending on the type of directory, your account settings, and the features of the Services.

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This may include information such as your name, profile image, business or professional details, contact information, products, services, website, location or service area, and other information you choose to publish.

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Please do not include information in a directory profile that you do not wish to make available to the intended users of the directory.

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Where supported, you may change the visibility of your profile or hide it from active directory display.

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Hiding a profile generally prevents it from being actively displayed through the relevant directory features. It does not necessarily delete the underlying account or information from our systems.

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4. Sharing of Information

We do not sell your personal information to third parties without your consent.

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We may, however, disclose or make information available where reasonably necessary for operating the Services, including:

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Directory Users

Information designated for publication in your directory profile may be made available to users, members, or visitors in accordance with the functionality and visibility settings of the Services.

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Service Providers

We may use trusted third-party service providers to help us operate our Services, such as providers of:

• Cloud infrastructure and hosting;

• Databases and data storage;

• Authentication and communication services;

• Email, SMS, or messaging services;

• Analytics and diagnostics;

• Security and fraud prevention;

• Customer support;

• Payment processing, if applicable; and

• Other technical or operational services.

Such providers may process information on our behalf or as otherwise permitted by applicable law and their applicable contractual obligations.

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Legal and Regulatory Requirements

We may preserve, use, or disclose information when we reasonably believe this is necessary to:

• Comply with applicable law or regulation;

• Respond to lawful requests from courts, regulators, government authorities, or law-enforcement agencies;

• Protect the rights, property, safety, or security of our users, our organization, or others;

• Investigate or prevent fraud, abuse, security incidents, or unlawful activity; or

• Establish, exercise, or defend legal rights or claims.

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Business Transactions

If our organisation, Services, or relevant assets are involved in a merger, acquisition, restructuring, financing, sale, transfer, or similar business transaction, information may be disclosed or transferred as part of that transaction, subject to applicable law.

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5. Your Choices and Controls

Depending on the functionality available to you and applicable law, you may be able to:

• View or update your profile information;

• Correct inaccurate information;

• Change certain profile visibility settings;

• Hide your profile from active directory display;

• Delete your account; or

• Contact us regarding your personal information.

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Certain information may remain visible temporarily due to caching, synchronisation, backups, technical processing, or other operational requirements.

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If information has been independently copied, stored, or shared by another user or third party before you hide or delete your profile, we may not be able to control or delete copies held independently by that person or third party.

 

6. Account Deletion

Where account deletion is available, you may request or initiate deletion through the functionality provided in the Services or by contacting us using the details below.

 

Deleting your account will remove or deactivate your account and associated information from active use and display, subject to our retention obligations and legitimate business requirements.

 

Account deletion does not necessarily mean immediate deletion of every record from all systems.

 

We may retain certain information where reasonably necessary or permitted by applicable law, including for:

• Legal and regulatory compliance;

• Tax, accounting, and audit requirements;

• Fraud prevention and security;

• Dispute resolution;

• Enforcement of agreements;

• Establishing or defending legal claims;

• Maintaining transaction and business records;

• Preventing repeated misuse of the Services;

• Backup, disaster-recovery, and system-integrity purposes; and

• Other legitimate business or regulatory requirements.

Where information must be retained, we may restrict its use to the purpose for which retention is required.

 

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including while your account is active and as necessary to provide the Services.

 

After an account is hidden, deactivated, or deleted, we may retain information for an appropriate period based on:

• Applicable legal or regulatory requirements;

• The nature and sensitivity of the information;

• Security and fraud-prevention requirements;

• Contractual obligations;

• Applicable limitation periods;

• Business, accounting, tax, and audit requirements;

• Backup and disaster-recovery schedules; and

• The purposes for which the information was collected.

 

Information stored in backups may remain until those backups are securely overwritten or deleted in accordance with our normal retention processes.

 

Where appropriate, information may instead be anonymized or aggregated so that it can no longer reasonably identify an individual.

 

8. Security

We use reasonable administrative, organisational, and technical safeguards designed to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.

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These safeguards may include, where appropriate, access controls, authentication mechanisms, encryption, network security, monitoring, backups, and restrictions on access to personal information.

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However, no electronic transmission, application, website, database, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the security of your account credentials and should notify us if you believe your account has been compromised.

 

9. Communications

We may use the contact information associated with your account to send communications necessary for providing and administering the Services, including authentication messages, security notifications, account information, service announcements, and responses to your requests.

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Subject to applicable law and your communication preferences, we may also contact you regarding relevant features, services, memberships, offers, or other information.

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Where required, you may withdraw consent or opt out of promotional communications using the mechanism provided in the communication or by contacting us.

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Certain transactional, security, legal, or account-related communications may still be sent where necessary to operate the Services.

 

10. Third-Party Services and Links

Our Services may contain links to websites, applications, payment services, messaging platforms, social networks, or other services operated by third parties.

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Their privacy practices are governed by their own terms and privacy policies. We are not responsible for the privacy practices, security, availability, or content of independent third-party services.

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We encourage you to review the applicable privacy policies before providing personal information to third parties.

 

11. Children's Privacy

Our Services are not intended for children below the minimum age at which they may independently consent to the processing of their personal information under applicable law, unless the relevant Service expressly provides otherwise and appropriate parental or guardian authorisation is obtained.

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If we become aware that personal information of a child has been collected in circumstances requiring parental or guardian consent without the necessary authorisation, we may take appropriate steps to restrict or delete that information.

 

12. International Processing and Storage

 

Our service providers, infrastructure, or systems may process or store information in locations other than the location in which you reside.

 

Where applicable law imposes requirements concerning cross-border transfers of personal information, we will take appropriate measures as required by law.

 

13. Your Privacy Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, which may include rights to:

• Access certain personal information;

• Correct inaccurate or incomplete information;

• Request deletion of information;

• Withdraw consent where processing is based on consent;

• Restrict or object to certain processing;

• Obtain information about how your information is processed; or

• Raise a complaint with us or an appropriate regulatory authority.

 

These rights are subject to applicable law and may have exceptions.

 

We may need to verify your identity before acting on a privacy request in order to protect your information and prevent unauthorised requests.

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14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, legal requirements, or other circumstances.

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When we make changes, we will update the "Last Updated" date above. Where required by applicable law, we may provide additional notice or obtain consent for material changes.

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We encourage you to review this Privacy Policy periodically.

 

15. Contact Us

If you have questions, concerns, complaints, or requests relating to this Privacy Policy, please contact:

Email: aai.dev.xyz@gmail.com / info@acharya.ai
Website: https://www.acharya.ai

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For account deletion or privacy-related requests, you may also use the applicable controls available within the app or website.